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FAILURE AND DAMAGE ANALYSIS

How do we test in detail?

Are you facing a problem with the manufacture of your product or has a component broken prematurely? We are happy to offer you an independent failure or damage analysis to determine the cause and find solutions.

You can rely on our expertise when it comes to individual testing requirements, quality and care. Your satisfaction and the success of your project are our top priority!

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Production problems

Are you experiencing difficulties in the manufacture of your product? We are happy to help you with an independent fault analysis to identify the causes and find effective solutions.

Problems that we can help with include
  • Stains and discoloration
  • Material problems, such as poor formability, cracks, deformations
  • Particles and other residues
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Failure analyses

Are you confronted with customer complaints or product damage? We are happy to provide a confidential and independent expert opinion.

To determine the cause of the damage, we typically examine
  • Composition and structure of the material
  • Mechanical properties of the material
  • Fracture surface analyses using scanning electron microscopy (SEM)
  • Crack testing / dye penetrant testing

Which questions are frequently asked about failure and damage analysis?

How do I find a suitable test method for my specific issue?

Discuss your concerns with our experts. They will be happy to help you determine the best course of action.

How many samples should be tested?
This depends on the specific question: A comprehensive test ideally consists of 3 samples from 3 different production batches. In case of issues, we recommend comparing 3 “bad samples” with 3 “good samples.” This also provides a certain level of statistical reliability.
I'm not sure what exactly my problem is or how to phrase it. Am I still in the right place at RMS?
Absolutely! We'll go over the issues with you and collaborate to get to the underlying causes. Once a potential solution is identified, we’ll be happy to conduct the necessary testing.
What does the RMS Foundation need in order to conduct an analysis?
Typically, we require the sample material and a binding test order. This can be a formal order based on a quotation or even an informal e-mail.
What do the services of the RMS Foundation cost?
The nature and number of samples can have a major influence on the test costs. We will be happy to provide you with a quote tailored to your specific inquiry.
I urgently need an analysis. Can I bring my samples to the RMS Foundation right away?

You are welcome to drop off your samples. Just give us a quick call beforehand and we’ll take care of them. Depending on our workload, we’ll process them right away. If it's extremely urgent, we also offer express services.

Are the services offered accredited?
Yes, our services are validated and accredited in accordance with ISO/IEC 17025. If a required service has not yet been validated, we can easily validate it for you.
How long does it take until I receive my results?

We usually process smaller orders within 10 working days (within the limits of our technical and human resources). Contact us for clarification of prioritized processing for an additional charge. For larger projects, we will be happy to propose a customized schedule.

How do I get my results?

We usually communicate the test results to you in the form of a test certificate. If desired, we can prepare a more detailed report for you in which we can statistically process and interpret the results and/or make recommendations. We will be happy to send you both with a digital signature.

How does the RMS Foundation ensure the confidentiality of my data?

As an ISO/IEC 17025 accredited laboratory, confidentiality is our top priority. Further information on how we handle your data can be found in our General Terms and Conditions. Please contact us regarding additional protective measures for particularly sensitive data.

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«Thank you very much for the comprehensive report and professional support. I am, once again, thrilled with the quality of work at RMS. The results are very helpful to us and help us gain a better understanding of our challenges.»


 

Justus Schällibaum
Senior Process Development Engineer, Sonova AG
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«The RMS Foundation is an important partner for us because of its long-standing and profound expertise in medical technology, as well as its ISO 17025 certification. We value our collaboration with the RMS Foundation because we are highly appreciated as a customer, and communication is always straightforward and pleasant. The network with the RMS Foundation and other companies in the canton is economically significant for us, as the short distances save us a lot of time and help avoid potential misunderstandings.»

 

Patrick Burki
Head of R&D, 41medical
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«We value the broad expertise in consulting and testing — a partner for many topics. Fast, personal, close, and competent — that's why we enjoy working with RMS.»

 

Marcel Estermann
Head of Development and Production, Member of the Management Board, Thommen Medical
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«We appreciate working with the RMS Foundation because we depend on quick and top-quality analyses, and the RMS Foundation consistently provides them.»

 

Tobias Moser
CEO / Head of Sales, Galvano Wullimann Metallveredelung
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«Collaboration with the RMS Foundation is very enjoyable, particularly the highly professional SEM analyses performed by the well-qualified and helpful experts. Even with the most urgent and short-notice requests, we are always served with great courtesy. Deadlines are crucial, and we have never been let down by RMS in this respect.»

 

Dr. Johann Rechberger
Head of Materials and Surface Technology, Fraisa
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«Over the past few years, we have utilized RMS's services multiple times. We value our collaboration with the RMS Foundation because it allows us to easily access high-standard analytical methods of scientific quality.»

 

Carlo Weingart
MC Micro Crystal Switzerland
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«Collaboration with the staff of the RMS Foundation is pleasant, straightforward, and solution-oriented. They are highly trained and have a vast knowledge base, offering us guidance and support.»

 

Ulrike Füss
Head of Analytics & QP, Borer Advanced Cleaning Solutions
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«Thank you and your team for the great work, looking forward to working with you again!»

 

Amaury Migeotte
R&D Engineer, NOVOSTIA
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Who is your contact person?

Fabrizio Bigolin
Team Leader Analytics & Materials Testing
Phone +41 32 644 2023